What other roles do contact representatives fulfill?
- Providing advice and support to members.
- Offering information about union activities.
- Monitoring compliance with collective bargaining and other agreements.
- Acting as a link between members and managers.
- Maintaining continuous dialogue with the local union board.
- Supporting salary negotiations.
- Engaging members in workplace and employment issues.
- Investigating members’ needs and addressing the issues raised.
- Conducting negotiations within their area of responsibility.
Many representatives fulfill both contact and work environment roles.